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Is mobile a customer service powerhouse? - Mobile Commerce Daily

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Is mobile a customer service powerhouse?
Mobile is transforming the shopping experience in many ways for consumers, from how they make purchasing decisions to actually completing a transaction. Another way that mobile is influencing customers? retail interactions is by streamlining the customer service experience.
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Seamless streamlines mobile ordering with app redesign
Seamless has redesigned its iPhone application to make mobile ordering simpler after seeing more than 40 percent of orders coming from smartphones.
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Bar Louie lets consumers buy a drink via mobile app
Bar Louie has launched a mobile application that lets Facebook users send, receive and request Bar Louie drinks from their friends.
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Universal Pictures bolster tickets for new film via interactive mobile initiative
Universal Pictures is driving ticket sales for its ?Les Misérables? film through a new mobile campaign that incorporates videos and social features.
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Top 10 luxury brand mobile marketers of Q4 ? Luxury Daily
Mobile Marketer today - How going over the fiscal cliff will impact the US mobile industry; Kraft flaunts products via mobile ad campaign.
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