Tag: CRM

Total Results: 60

Air2Web launches AirCare SMS customer care program

Published: January 22, 2009

Mobile messaging company Air2Web Inc. has launched AirCare, a new customer care program that uses text messaging as a tool for customer service and support.

Boiling Crab restaurant chain uses QLess

Published: December 3, 2008

Cajun seafood restaurant chain Boiling Crab is using a mobile service from abInventio that seeks to eliminate waiting lines.

Harrah's casino chain runs mobile coupon pilot

Published: November 19, 2008

Casino giant Harrah's is running a mobile couponing pilot as part of its customer loyalty program.

Apisphere to add location to Salesforce, Microsoft Outlook

Published: October 30, 2008

Apisphere is launching two location-aware applications designed to improve the mobile user experience with Salesforce CRM and Microsoft Outlook.

Alltel sees a 285 percent growth in customer communications

Published: October 14, 2008

Alltel has announced that since the launch and promotion of its My Circle service, it has seen a 285 percent growth in customer communications.

Microsoft, TenDigits ally on Microsoft Dynamics CRM

Published: July 7, 2008

Microsoft and TenDigits Software announced an alliance to deliver full-featured mobile access to phones using Windows Mobile and BlackBerry devices for Microsoft Dynamics CRM.

Mortech mobilizes Marksman platform for loan officers

Published: June 3, 2008

Mortech has mobilized its Marksman Mobile platform, letting loan officers access CRM applications and product and pricing engines on their mobile phones.

Convio targets nonprofits with mobile service

Published: March 18, 2008

Convio has made Mobile Commons' suite of products available to Convio's nonprofit clients, creating applications that let members get instant information through their phones.

A chat with MyCRMcareer.com's CEO

Published: March 10, 2008

An interview with Ted Hartley, CEO of social network MyCRMcareer.com, on the new CRM: customers managing relationships instead of it being the other way round and mobile's role.

Education is key for mobile database marketing

Published: February 6, 2008

Carriers are leading the drive toward mobile database marketing due to their subscriber databases. The opportunity to use this data for relevant and permission-based offers is growing.