Tag: Orange County
Total Results: 2
- SMS case study - Orange County Transportation Authority
- Published: November 19, 2010
- See how the Orange County Transportation Authority used SMS to improve customer service and cut costs.
- Orange County transit agency SMS program to reduce call-center costs
- Published: December 3, 2009
- California’s Orange County Transportation Authority (OCTA) has launched a text-messaging program to reduce call-center volume and costs.
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