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Tag: mobile commerce


Total Results: 3179

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6 mobile-oriented services to complement the live operator experience
Published: July 30, 2015
By Gary Schwartz

While voice communication will remain the call center's pillar, here are a number of key next-generational services that can complement and enhance the live operator experience.

8 terms that luxury brands must know to revolutionize their customer approach
Published: July 29, 2015
By Matt Dion

With customer experience becoming such an important part of our daily lives, taking the time to understand new phrases can help you drive digital strategy at your organization.

How to market to the various kinds of luxury consumers?
Published: July 23, 2015
By Akash Kaura

As the market for luxury goods and services continues to grow worldwide, here are some key trends for the various segments of luxury consumers in Hong Kong, Singapore and Indonesia. Marketers can use the actionable insights offered here to reach their target consumers more effectively and efficiently, starting now.

Goldfish-sized attention spans: The marketer’s new challenge
Published: July 22, 2015
By Derrick Lin

For marketers, the shrinking of attention spans is yet another challenge in the age of multiple content sources and engagement options.

3 steps to build long-term customer relationships with mobile
Published: July 21, 2015
By Pierre Barbeau

Here are three fundamental steps that brands need to take to build long-term relationships with their customers using the mobile app.

Sonic makes a date with Twitter users via emojis
Published: July 20, 2015
While Sonic Drive-In was among numerous brands to participate in last week's World Emoji Day, the fast-food chain's emoticon depiction of a couple on a date more successfully pinpointed the playfulness and consumer engagement that social media events can offer.
Why Apple Watch apps should be one-dimensional
Published: July 20, 2015
By Peter Skoromnyi

You cannot do everything on the watch – and Apple is not marketing it this way. However, it seems some marketers strive for very ambitious goals to make fully functional apps for Apple Watch that simply do not make sense.

Why store visits are not conversions
Published: July 17, 2015
By Chuck Moxley

Given the inherent flaws, counting store visits as conversions represents a rather alarming shift in the industry. Marketers are investing dollars in campaigns without being able to correlate them to sales results.

Mobile necessary for taking advantage of expected back-to-school windfall - Mobile Commerce Daily
Published: July 15, 2015
Mobile Commerce Daily today - Mobile necessary for taking advantage of expected back-to-school windfall; U.S. Bank pilots geolocation app to deliver community information.
There is no mobile customer: Leveraging omnidevice data to boost ecommerce performance
Published: July 15, 2015
By John Tomich

As the omnichannel reality of ecommerce sinks in, it has become harder and harder to ascribe any meaningful significance to a particular mobile channel’s conversion rate by itself.

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