Tag: mobile customer care
Total Results: 2
- SMS case study - AnMarc Travel Technology
- Published: November 9, 2010
- See how AnMarc Travel Technology LLC integrated SMS chat into its customer-care platform to cut costs and ensure seamless communication with its customers.
- Nuance targets marketers, carriers with mobile customer care services
- Published: April 11, 2008
- Seventy percent of calls to call centers by 2010 will be handled over mobile phones, according to research from Celent. That's the market that Nuance Communications is targeting.
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