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Luxury industry caught between growing momentum and lasting change 

A new study claims that the Great Recession was the tipping point for several lasting changes in consumer behavior and the competitive landscape that threaten to erode the mystique of luxury.

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Neiman Marcus, Waterford drive post-holiday sales via discount email blasts 

Luxury brands such as Neiman Marcus, Waterford Crystal and Kiehls are pioneering the art of cross- and up-selling to drive foot traffic through discount email pushes in the post-holiday season.

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35pc of luxury auto brands use mobile to reach affluents 

Affluent consumers are increasingly using their smartphones as part of the car shopping process and luxury automakers should take note, according to a new study.

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Luxury brands will not be thwarted by discounters on social media sites 

Luxury brands such as Vera Wang will not be harmed by the presence of discounting sites on Facebook and other social media sites, according to an industry expert.

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Ritz-Carlton woos affluent travelers via golf destinations 

Luxury hotel chain Ritz-Carlton is wooing affluent travelers via new golf vacations featuring state-of-the-art service, including a Caddie Concierge equipped with chilled towers, refreshments and spa treatments. 

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Lexus, Karl Lagerfeld and online holiday sales - News Briefs 

Today in luxury marketing - Lexus to reposition around progressive luxury; Karl Lagerfeld would like to sell you some alloy rims; Online sales rose 15pc this holiday beating in-store growth.

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Mobile and social media set to change business

Digital and social media marketing, the advent of cloud computing and the explosion of mobile technology have all had a profound effect on the way marketers and consumers do business.

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