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Sephora debuts chatbot features for consumers at home and in-store - Mobile Commerce Daily


As one of the first beauty retailers to institute the use of chatbots, Sephora is continuing its streak with some extra features for its chatbot service aimed toward improving consumer experience both at home and in-store.

Rare is it to hear a company admit its app has ?become complicated and harder to navigate.? But, then again, Uber is not your average company.

Despite its name remaining one of the most loaded terms in Internet history, Napster?s mission to go straight still chugs along, and the now-music streaming service?s latest plays are partnerships with Sprint and Lufthansa Systems.